Privacy Policy
Last updated: December 2024
Your Privacy Matters
VISO is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services.
1. Information We Collect
Personal Information
We may collect the following personal information when you:
- Contact us for inquiries or quotes
- Register for our services
- Subscribe to our newsletters
- Participate in trade shows or events
This includes: name, email address, phone number, company name, job title, mailing address, and business requirements.
Business Information
We collect business-related information such as product specifications, order details, manufacturing requirements, and commercial preferences to provide our OEM/ODM services effectively.
Technical Information
We automatically collect certain technical information including IP address, browser type, device information, and website usage patterns through cookies and similar technologies.
2. How We Use Your Information
We use your information for the following purposes:
Business Operations
- • Process inquiries and quotations
- • Manage orders and manufacturing
- • Provide customer support
- • Maintain business relationships
Communication
- • Send product updates
- • Share industry insights
- • Notify about new services
- • Respond to your requests
Legal Compliance
- • Meet regulatory requirements
- • Maintain quality standards
- • Process export documentation
- • Handle customs procedures
Service Improvement
- • Analyze website performance
- • Enhance user experience
- • Develop new products
- • Optimize manufacturing processes
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
4. Data Security
We implement comprehensive security measures to protect your personal information:
Encryption
SSL/TLS encryption for data transmission
Access Control
Restricted access to authorized personnel only
Monitoring
Regular security audits and monitoring
While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protection measures.
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Update
Request access to your personal information and update inaccurate data.
Data Portability
Request a copy of your personal information in a structured format.
Deletion
Request deletion of your personal information, subject to legal and business requirements.
Communication Preferences
Opt-out of marketing communications while maintaining essential business communications.
To exercise these rights, please contact us at [email protected].
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website performance. These include:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Website functionality and security | Session |
| Analytics | Website performance and user behavior | 2 years |
| Marketing | Personalized content and advertising | 1 year |
You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.
7. International Data Transfers
As a global eyewear manufacturer, we may transfer your personal information to countries outside your residence for business operations, including:
Manufacturing Operations
Data processing for order fulfillment, quality control, and production planning in China.
Global Distribution
Shipping and logistics coordination across our export markets including Australia, North America, and Europe.
We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions where applicable.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
We may retain certain information for longer periods when required by law or for legitimate business purposes such as dispute resolution.
9. Children's Privacy
Our services are designed for business-to-business interactions and are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we have collected information from a child, please contact us immediately.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes through:
Website Notice
Prominent notice on our website
Email Notification
Direct communication to registered users
Your continued use of our services after policy updates constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We will respond to your privacy-related inquiries within 30 days of receipt.